Our Company

Tom

Tom is a Delco native who has loved his community and family over the decades. He installed his first garage door in 1975. Ten years later Looking Up Garage Doors was born. He gained the knowledge that he could from people in the industry and took it upon himself to learn everything else there is to know about garage doors. Tom is an innovative asset to the company who is always prepared to find a solution.

Favorite part of the job

“I absolutely love engaging with my customers, taking my time to go over every detail with them. If there are minor areas, I can help them in such as learning to troubleshoot or fix a small problem for future, why not. That’s the type of service I would like so that’s the type of service I give.”

In his off-time Tom thoroughly enjoys tinkering with new ideas and helping others with their own projects. He also enjoys spending time with his children and grandchildren.

Fun Fact: Tom really enjoys attending wrestling matches from college to Olympic level.

With his 44 years of experience, he has begun to pass the torch of industry and business to his nephew Destin to continue in the business.

Destin

Destin officially came into the company in 2016. He was introduced to the intricacies of garage doors at a young age from watching his uncle, Tom, head a successful business for many years. Destin grasped everything Tom has taught him and is striving to take the business into the next generation. His desire to learn and grow in an ever-evolving industry is apparent as Looking Up Garage Doors enters its next chapter.

Favorite part of the job

“My favorite part of what I do is helping people. The Suburban name has grown in the community over the last 44 years thanks to Tom and I want to continue that legacy. The legacy of being an honest business that does honest work. It is so great when a customer trusts you and your company to do the job right every time regardless of if they have been using you for 30 years or 3 years.”

When Destin isn’t running the business or out in the field you can find him spending time with his wife and entertaining his four young kids. They enjoy attending church, going to kid arcades, and going to sporting events.

Fun Fact: Destin is a diehard Eagles and Phillies fan and learned how to sail in his younger years.

Andrew

Say hello to Andrew!

Andrew is our Lead Service Professional who seemingly is a jack of all trades. He has been part of the Suburban family for 5 years, adding much value to the business and its future. He has taken it upon himself to learn multiple facets of the garage door industry and even getting certified in *Residential sectional doors and *Commercial sectional doors. He is meticulous with any service or install he is performing and sets a standard for everyone within Looking Up Garage Doors.

Favorite part of the job

“The thing I love most about what I do is walking into a tricky situation and figuring out the right way to address it. I like to make our customers feel confident that I am giving them the same honest and quality service I would expect for myself and my own home.”

In daily life Andrew enjoys spending time with his young family whether it be a church function, spending time outside or a family friendly theme park.

Caleb

Meet Caleb! Our youngest associate, helping Suburban step into the next generation. His commitment to taking on new challenges is an encouragement to the entire team.

Favorite part of the job

“The best part about my job is interacting with customers. Seeing their happy reactions by doing everything I can to make their garage door operate as smoothly as possible is so rewarding. I also enjoy working with the people I love; We are a family.”

When Caleb is not putting time in at work he loves to catch up with family and friends or play and watch sports.

Fun fact: He loves to travel, especially to the Florida Keys where he was born.

Kelsey

Say hello to Kelsey!

Kelsey joined the Suburban team in 2022 and never looked back. Her love for people and customer service experience made her an obvious right choice for the role of office and sales manager. Prior to garage doors Kelsey had been in the beauty industry for many years. Her eye for detail and overall aesthetic aids clients in making the right choice as they invest in garage doors for their homes and businesses. Her lighthearted personality and kind demeanor welcome new and existing clients to feel confident in Suburban’s ability to get the job done right.

Favorite part of the job

“It is hard to choose. I enjoy talking with so many people. There is a fondness when picking up the phone and being personable with a regular. I also love being able to curate a door design for a client and helping their vision come to life.”

In her free time Kelsey enjoys spending time with her family and friends. During the nicer months she may be out on a hike or exploring the city.

Fun Fact: Kelsey is a licensed cosmetologist and enjoys freelancing makeup artistry.